Privacy Policy
This policy explains how [legal entity name] (“we”, “us”) handles personal data collected through narmercosmetics.com and the customer portal hosted on it.
1. Who is responsible for your data
[legal entity name], registered at [registered address], is the controller of the personal data described in this policy.
2. What we collect
- Account data: name, email address and password when you register for the customer portal.
- Business data: company name, billing and delivery addresses, contact persons and tax identifiers you provide.
- Transaction data: quotations, orders, invoices and correspondence exchanged through the portal.
- Technical data: IP address, browser type, pages visited and timestamps, recorded in server and application logs.
3. Why we use it
- To create and administer your portal account.
- To prepare quotations, process orders and issue invoices.
- To answer enquiries and provide support.
- To keep our systems secure and to detect misuse.
- To meet accounting, tax and record-keeping obligations.
4. Legal bases
Where applicable law requires a legal basis, we rely on performance of a contract (providing the portal and fulfilling orders), our legitimate interests (securing and improving our services), your consent (where requested, for example for optional communications) and compliance with legal obligations.
5. Cookies and sessions
The site uses essential cookies to keep you signed in and to protect forms against cross-site request forgery. These are required for the portal to function and cannot be switched off through the site. If analytics or marketing cookies are introduced, they will be listed here and enabled only with the consent required by law.
6. Sharing
We do not sell personal data. We share it only with service providers that help us operate the site and the business — hosting, email delivery and accounting systems — and only to the extent necessary. We may disclose data where we are legally required to do so.
7. Retention
Account and transaction records are kept for as long as your account is active and afterwards for the period required by accounting, tax and contractual rules. Server logs are kept for a limited period and then deleted or anonymised.
8. Your rights
Subject to applicable law you can request access to your personal data, ask for corrections, request deletion or restriction of processing, object to processing based on legitimate interests, and request a portable copy. To exercise any of these rights, write to info@narmercosmetics.com.
9. Changes
We may update this policy when our practices or the law change. The version published on this page is the one in force; material changes affecting portal users will be communicated through the portal or by email.
10. Contact
Questions about this policy or about your data: info@narmercosmetics.com — [registered address].